Privacy Policy

Last Updated: June 2026

Welcome to Luxroo. Your privacy is important to us. This Privacy Policy explains how Luxroo collects, uses, stores, and protects your personal information when you visit or make a purchase from www.luxroo.in.

By using our website, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

We may collect the following information:

Personal Information

• Full Name

• Email Address

• Phone Number

• Billing Address

• Shipping Address

• Payment Information (processed securely through third-party payment gateways)

Technical Information

• IP Address

• Browser Type

• Device Information

• Operating System

• Website Usage Data

• Cookies and Tracking Data

2. How We Use Your Information

We use your information to:

• Process and fulfill orders

• Provide customer support

• Send order confirmations and updates

• Improve website functionality and user experience

• Detect fraud and enhance security

• Comply with legal obligations

• Send promotional emails and offers (only where permitted)

3. Cookies

Luxroo uses cookies and similar technologies to:

• Remember user preferences

• Improve website performance

• Analyze website traffic

• Enhance shopping experience

You may disable cookies through your browser settings, although some website features may not function properly.

4. Payment Security

Luxroo does not store your debit card, credit card, UPI PIN, net banking credentials, or other sensitive payment information.

Payments are securely processed through trusted third-party payment gateways that follow industry-standard security practices.

5. Information Sharing

We do not sell, rent, or trade your personal information to third parties.

We may share information only with:

• Shipping and delivery partners

• Payment service providers

• Government authorities when required by law

• Service providers assisting in website operations

All third parties are required to protect your information appropriately.

6. Data Retention

We retain personal information only as long as necessary for:

• Order fulfillment

• Customer service

• Legal compliance

• Accounting and tax purposes

When information is no longer required, it is securely deleted or anonymized.

7. Your Rights

You have the right to:

• Access your personal information

• Request correction of inaccurate information

• Request deletion of your information where legally permitted

• Opt out of promotional communications

To exercise these rights, contact us using the details below.

8. Data Security

We implement reasonable security measures to protect your information against:

• Unauthorized access

• Disclosure

• Alteration

• Loss

• Misuse

However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

9. Third-Party Links

Our website may contain links to external websites.

Luxroo is not responsible for the privacy practices, content, or policies of third-party websites. We encourage users to review their privacy policies before sharing information.

10. Children's Privacy

Luxroo does not knowingly collect personal information from children under the age of 13.

If we become aware that a child has provided personal information, we will take reasonable steps to remove such information.

11. Marketing Communications

By providing your email address or phone number, you may receive:

• Order notifications

• Account updates

• Promotional offers

• Marketing communications

You may unsubscribe from marketing communications at any time through the unsubscribe link or by contacting us.

12. Changes to This Privacy Policy

Luxroo reserves the right to modify this Privacy Policy at any time.

Any updates will be posted on this page with a revised "Last Updated" date. Continued use of the website after changes indicates acceptance of the revised policy.

13. Contact Us

If you have any questions regarding this Privacy Policy, please contact us:

Luxroo

Website: https://www.luxroo.in

Email: luxrooindia@gmail.com

We will make reasonable efforts to respond to your inquiries promptly.