Terms & Conditions

Last Updated: June 2026

Welcome to Luxroo. By accessing or using our website, placing an order, or interacting with our services, you agree to be bound by the following Terms & Conditions. Please read them carefully before using our website.

1. Acceptance of Terms

By using Luxroo's website, products, and services, you agree to comply with and be legally bound by these Terms & Conditions. If you do not agree with any part of these terms, please do not use our website.

2. About Luxroo

Luxroo is an online retail platform offering fashion, lifestyle, accessories, and related products. We reserve the right to modify, suspend, or discontinue any product or service without prior notice.

3. Eligibility

To use our website and place orders, you must:

• Be at least 18 years old or have permission from a parent or guardian.
• Provide accurate and complete information during checkout.
• Use the website only for lawful purposes.

4. Product Information

We strive to ensure that all product descriptions, images, pricing, and specifications are accurate. However:

• Product colors may vary slightly due to screen settings.
• Minor variations in design, packaging, or appearance may occur.
• We reserve the right to correct errors, inaccuracies, or omissions at any time.

5. Pricing & Payments

• All prices are displayed in Indian Rupees (₹) unless otherwise specified.
• Prices may change without prior notice.
• Full payment must be received before order processing.
• We accept payment methods displayed on our website at checkout.

Luxroo reserves the right to refuse or cancel any order if fraudulent activity or pricing errors are detected.

6. Order Acceptance & Cancellation

After placing an order, you will receive an order confirmation email. This does not guarantee acceptance of your order.

We reserve the right to:

• Refuse any order.
• Cancel orders due to stock unavailability.
• Cancel orders suspected of fraud or misuse.
• Limit quantities purchased by a customer.

If your order is canceled after payment, the amount will be refunded according to our Refund Policy.

7. Shipping & Delivery

• Delivery times are estimates and may vary depending on location and courier services.
• Luxroo is not responsible for delays caused by courier companies, weather conditions, strikes, customs, or unforeseen circumstances.
• Customers are responsible for providing accurate shipping information.

Risk of loss transfers to the customer upon successful delivery.

8. Returns & Refunds

Returns and refunds are governed by our Refund & Return Policy.

To qualify for a return:

• Items must be unused and in original condition.
• Return requests must be submitted within the period specified in our Return Policy.
• Certain products may be non-returnable for hygiene, customization, or promotional reasons.

Refunds will be processed after inspection and approval.

9. User Accounts

If you create an account with Luxroo:

• You are responsible for maintaining account confidentiality.
• You are responsible for all activities under your account.
• You must notify us immediately of unauthorized account access.

We reserve the right to suspend or terminate accounts that violate these Terms.

10. Prohibited Activities

Users must not:

• Use the website for unlawful purposes.
• Attempt unauthorized access to our systems.
• Distribute malware, viruses, or harmful code.
• Copy, scrape, reproduce, or exploit website content without permission.
• Engage in fraudulent transactions.

Violation may result in legal action and account termination.

11. Intellectual Property

All content on the Luxroo website, including:

• Logos
• Graphics
• Images
• Product descriptions
• Website design
• Text and content

are the property of Luxroo and protected by applicable intellectual property laws.

Unauthorized use is strictly prohibited.

12. Limitation of Liability

To the maximum extent permitted by law, Luxroo shall not be liable for:

• Indirect or consequential damages.
• Loss of profits, revenue, or business opportunities.
• Service interruptions.
• Delays in delivery beyond our control.

Our total liability shall not exceed the amount paid by the customer for the specific order in question.

13. Third-Party Services

Our website may contain links to third-party websites, payment gateways, or services.

Luxroo is not responsible for:

• Third-party content.
• Privacy practices.
• Products or services offered by third parties.

Users access such services at their own risk.

14. Privacy

Your use of our website is also governed by our Privacy Policy. By using Luxroo, you consent to the collection and use of information as described in the Privacy Policy.

15. Force Majeure

Luxroo shall not be held responsible for delays or failures caused by events beyond reasonable control, including but not limited to:

• Natural disasters
• Floods
• Fires
• Government actions
• Internet outages
• Labor disputes
• Pandemics

16. Changes to Terms

Luxroo reserves the right to update, modify, or replace these Terms & Conditions at any time.

Changes become effective immediately upon posting on the website. Continued use of the website constitutes acceptance of the updated terms.

17. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts located in Kerala, India.

18. Contact Information

For questions regarding these Terms & Conditions, please contact us:

Luxroo
Email: luxrooindia@gmail.com
Website: www.luxroo.in